Zoom has seen a meteoric rise in usage over the last few weeks given the many shelter-in-place orders throughout the world. Subsequently, businesses and friendships alike now rely on the video chat technology to communicate effectively on a regular basis. Unfortunately, the privacy settings of the popular video chat app leave a lot to be desired and one notable critic is calling them out. According to Zoom, the company has plans to provide all requested information to the general attorney. The company also said in a statement: One of the primary concerns for Zoom is its increasing use in digital classrooms. The laws and regulations surrounding the online privacy of children are decidedly stringent, and the office specifically requested details on how the company is addressing these concerns. Downloads have skyrocketed, putting Zoom firmly at the top of both the Google Play Store and Apple App Store. While the company is hesitant to release any numbers, outside researchers have found that the company added 20 million mobile users in just the last few weeks. Whether or not these privacy concerns have affected those numbers remain to be seen. It’s not nearly as advanced as Zoom in terms of the available features, like video sharing and poll-taking, but if you’re looking for a solid, reliable software for your video chats, GoToMeeting is more than effective.
Try GoTo Meeting free for 14 days with a no-obligation trialHigh quality audio and videoVery reliable and secureLower cost than competitors
Weak free planRelies on a very strong internet connectionWebinar features requires GoToWebinar integration
One downfall that could be a serious dealbreaker for some, particularly non-business facing users, is that the chat functionality is a bit limited, with very few features beyond the simple ability to chat. Still, the high quality audio and impressive interoperability make it a great choice for businesses.
1080p video and HD audioInteroperability across operating systems, mobile and desktopIntegrates with Cisco, Skype for Business, Avaya, Polycom, Radvision, and Microsoft Lync
Unsophisticated chat functionLess suitable for smaller companiesAverage customer reviews
Because of how robust Webex is, the software occasionally suffers bandwidth issues, and the price can be a bit high for the casual user. But if you need a lot of features for your video chats, look no further.
Feature-rich softwareHigh quality audio and videoEasy setup
Occasional bandwidth issuesA little pricier than similar softwareAnalytics not included in basic plans
However, if you’re a Microsoft Suite user that’s looking for a solution for your small team get-togethers, Skype could be the perfect Zoom alternative for you. Plus, unlike a lot of options, it’s completely free, so that’ll help with your budget.
Low entry costStrong video optionsDedicated apps
Real time translationSMS messagesCall forwarding
The real advantage of Google Hangouts is compatibility with G Suite. You can connect meetings through Gmail, get automatic updates to your Google Calendar, and generally keep everything in one place, a convenience that no one can argue with.
Gmail and Google Calendar compatibility
Spotty connectivityPoor audio quality
Luckily, there are a few ways you can make sure you are safe and secure when you’re in video meetings with your coworkers.
Safeguard meeting credentials – A hacker gaining access to a private company meeting could be catastrophic to the business, so make sure meeting passwords and usernames are always protected.Update your apps – Security patches happen regularly, but you’ll need to update your video conferencing apps to have them put into effect, so keep everything up to date.Watch what you share – It’s all too easy to share your screen in a video call, so make sure your device is devoid of visible, sensitive information before you show everyone your screen.
Overall, the best way to practice good video conferencing security is the same as any type of online security: Be vigilant. Working from home can breed a certain level of apathy around this kind of thing, but keeping your wits about you and paying attention can make a serious difference when it comes to protecting your personal data and the sensitive information from your place of work.
